Please Note: Due to the high incidences of fraudulent activity via e-commerce, we require a valid driver's license/and or photo ID in order to determine the validity of the order. We adhere strictly to these rules before any order will begin to be processed and shipped. Please allow up to 24 hours to receive approval. This is for our buyer's protection as well. Photo ID must be faxed to 516-612-2575.
We are confident that you will be absolutely thrilled with your purchase from JewelryNest, but if you decide for any reason that it is not right for you, you can return it within 30 days from the date you received it for a no-hassle refund replacement (shipping fees are non-refundable). Personalized items and custom orders can only be exchanged for an equal or greater amount, no returns will be accepted. For custom orders or final sales that have been processed, deposits are NON-REFUNDABLE, WITH NO EXCEPTIONS. For layaway items deposits are also non-refundable. Items purchased as gifts for another party must be returned by the original purchaser All original paperwork and documents must be included with the return. Returned items must be received in their original packaging and in perfect condition. AuthorizationReturned items with Authorisation Code will not be accepted. Returns are only available for items billed and shipped to the same address. There is a 15% restocking fee for all returned jewelry. The customer is responsible for the return shipping fee.
JeweleyNest as a policy does not sell, trade or rent your personally identifiable information to third parties unless you have granted us permission to do so.
Communications: If you provide JewelryNest with identifiable information, this information may be used to communicate to you about products and services JewelryNest is or will be offering. This may include emails and/or phone calls that are for responses to inquiries, promotions, surveys, contests, sweepstakes, product or service updates.
JewelryNest will use your identifiable information to confirm your order, detect and stop fraud, respond to you and your orders and provide you with any other information we deem helpful or interesting to you.
The information that JewelryNest collects will be used to ensure accuracy in orders and used to prevent errors, omissions and ensure accuracy.
Compliance with Law and Fraud Protection: JewelryNest may collect and disclose any information, including information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
In order to complete some orders, JewelryNest may share some of your information with authorized third party partners, agents, and contractors. Currently, JewelryNest used Link Point credit card services. JewelryNest Does not store any credit card information.
JewelryNest abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
IP Address: When you visit the JewelryNest Web Site, your IP address among other things are used to help diagnose problems with its server, administer and tune the operation of the Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site.
JewelryNest does not knowingly collect any information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.
JewelryNest is committed to the protection of all information that is provided to us. We utilize several security technologies, procedures and organizational measures to help protect the data from unauthorized access, use and/or disclosure. When any sensitive data (for example, credit card information) is being sent over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Dájerra Collections JewelryNest
141 Woodmere Boulevard
Woodmere, NY 11598
Outside US Phone: 516-569-9267